Privacy Policy

Privacy Policy

Eco-Clean Systems LLC
Effective Date: July 5, 2026

Eco-Clean Systems LLC (“Eco-Clean Systems,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to https://ecocleansystems.com and to the bookings, calls, texts, and communications you have with us. We provide cleaning services to customers in South Carolina and Florida.

By using our website, requesting service, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us:

  • Name, email address, and phone number
  • Service and booking details (service type, address, date, and special requests)
  • Messages you send us through our website form, phone, text, email, or social media
  • Payment information you provide when booking (processed by our third-party payment provider — we do not store full card numbers)

Information collected automatically:

  • Device and usage information such as IP address, browser type, and pages visited
  • Cookies and similar technologies used to operate and improve the website and to measure marketing performance

2. How We Use Your Information

  • Schedule, confirm, and manage your cleaning services
  • Communicate with you about your service, including quotes, confirmations, reminders, and arrival or schedule updates
  • Respond to your questions and provide customer support
  • Process payments
  • Send you information about services, availability, and offers where you have agreed to receive them
  • Operate, maintain, secure, and improve our website and services
  • Comply with our legal obligations

3. SMS / Text Messaging Program

If you provide your mobile phone number and opt in, we may send you text (SMS/MMS) messages related to our services, such as quotes and estimates, appointment confirmations, service reminders, arrival and schedule updates, customer service replies, and — where you have agreed — occasional promotions.

  • Consent: By providing your mobile number and opting in (for example, by checking a consent box on our website form or texting us), you consent to receive text messages from Eco-Clean Systems at the number provided, including messages sent using automated technology. Consent is not a condition of purchase.
  • Message frequency may vary.
  • Message and data rates may apply.
  • Opt-out: Reply STOP at any time to stop receiving messages, or contact us using the details below. You may receive a final confirmation message.
  • Help: Reply HELP for help, or contact us at (843) 238-0632.
  • Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please also review our Terms & Conditions.

4. How We Share Your Information

We do not sell your personal information. We may share information only as follows:

  • Service providers who perform services on our behalf, such as scheduling, payment processing, text/email delivery, and website hosting — bound to protect your information and use it only to provide those services.
  • Legal and safety reasons — when required by law, or to protect the rights, property, or safety of our customers, staff, or business.
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

We do not sell or share your information with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Cookies and Tracking

Our website uses cookies and similar technologies to operate the site, remember your preferences, understand how the site is used, and measure the performance of our advertising. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as you remain a customer and as needed to provide our services, and thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.

7. Your Choices and Rights

  • You may opt out of text messages at any time by replying STOP, or by contacting us through any of the methods below.
  • You may unsubscribe from marketing emails using the link in those emails.
  • You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond as required by applicable law.

8. Third-Party Links

Our website and messages may contain links to third-party sites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our services after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Eco-Clean Systems LLC
1508 Hwy 17 North, Surfside Beach, SC 29575
Phone: (843) 238-0632
Email: cbaron@cbgroupht.com
Website: https://ecocleansystems.com